Sum of Five

Transfer my ticket

Something came up? Pass your seat to someone else. It's free, there's no deadline, and it works even inside the 7-day window when refunds have closed.

Your ticket

We send the confirmation link here — it's how we know the ticket is yours to give away.

Who's going instead

Their ticket goes here once you confirm. Double-check it.

How it works

  1. 1. You ask. Tell us the address you booked with and who's going instead.
  2. 2. We email you a confirmation link. It goes to the address on the order, and nothing changes until you open it. That's what stops anyone else moving your ticket — they'd need your inbox, not just your email address.
  3. 3. You confirm. Their ticket is emailed to them straight away, and your old QR code stops working — so there's only ever one live ticket for the seat.

Worth knowing

  • It's the whole order. If you bought a two-for-one, both seats move together. To split one, email support@thesumof5.com.
  • Your details don't go with it. Phone number, job title, company and anything you filled in for networking are cleared off the ticket. The new holder gets a seat, not your profile.
  • No refund is involved. Whatever you and the other person settle between you is up to you — we don't move money on a transfer.
  • Bought your ticket on Eventbrite? The QR we send is the one scanned at the door, so this still works — but the name on your Eventbrite order won't change.

Changed your mind and want your money back instead? Try a refund. Lost your ticket? Have it resent.

Sum of Five is a brand operated by 15772877 Canada Inc.