Resend my ticket
Confirmation email gone missing? Tell us who you are, the address you booked with, and which event — we'll send your QR code again straight away.
A few things worth knowing
- It goes to the address on your order. We only ever re-send a ticket to the email it was bought with — a QR code gets you through the door, so we can't mail one to an address we've never seen.
- If your address has a typo in it, nothing here will find your order — that's the one case this page can't fix by itself. Fill the form in anyway: it goes straight to our team, who can correct the address and send your ticket on.
- Check your spam folder before trying again. Ticket emails come from orders@thesumof5.com, and they occasionally land there.
- Bought your ticket on Eventbrite? This still works. Your order is in our records either way, and the QR we send is the one scanned at the door — you do not need to go and find it on Eventbrite.
Need something else? Try Help, transfer your ticket, request a refund, or email support@thesumof5.com.